Monday 23 February 2009

Tips on Cleaning Hotel Bedrooms


1) Remove all dirty linens, trash and towels. Put the bed quilt to one side if re-using, or remove for laundering if scheduled for its regular clean.


2) Put clean sheets on bed and clean pillowcases on pillows replace the quilt. Fold down top-sheet and quilt about quarter of the way down, lay pillows along the fold and then pull covers back over pillows.

3) Clean Bathroom using a good using good quality products to wash and wipe down all surfaces. Use a glass and mirror cleaner to wipe down all glass, mirrors and stainless steel. Buff with a clean, dry cloth. Replace toilet rolls, clean towels and any toiletries.

4) Clean main room using the glass and mirror cleaner to wipe down windows, mirrors and any stainless steel fittings. Wipe down furniture using a luxury furniture polish, cleaner polish or multi-surface cleaner. Check the carpets for any stains and remove with a product such as a spot and stain remover.


5) Replace any items that you provide for your guests comfort such as sewing kits and slippers and remove all cleaning products from the room.

6) Finally vacuum the floor and spray with air freshener before leaving ready for the next guest to check-in.

Friday 13 February 2009

Bar Tips - pouring beer and wine

There are tricks and tips all bar staff know for presenting the perfect pint and serving wine in the ‘correct’ manner. Below are the standard methods for pouring beer and wine.

THE PERFECT PINT


1) Use a clean glass. A dirty glass, containing oils, dirt or residuals from a previous beer, may inhibit head creation and flavours.
2) Hold your glass at a 45° angle. Pour the beer, targeting the middle of the slope of the glass. Don’t be afraid to pour hard or add some air between the bottle and glass.
3) At the half-way point bring the glass at a 90° angle and continue to pour in the middle of the glass. This will induce the perfect foam head. And remember, having a head on a beer is a good thing. It releases the beer’s aromatics and adds to the overall presentation. You may also want to gradually add distance between the bottle and glass as you pour, to also inspire a good head. An ideal head should be 1” to 1-1/2”.


HOW TO POUR WINE FOR PATRONS


1) Present the Bottle
You always want the drinkers to know what they’re about to drink. Show them the bottle, with the label and vintage clearly showing. They will want to check the winery name and vintage to ensure both are what they want.
2) Open the Bottle
The aim is to open the bottle as efficiently as possible without losing any of the contents!
3) Pour Out a Sample
Always give the sample to the person who ordered the wine to taste. About 10% of all wine will end up ‘corked’.
4) Pour Out the Wine
Usually the wine is served clockwise round the table. Never fill the wine-glass, always leave room for the wine to be ‘swirled’. In some restaurants the women are served first then the men, but this depends on the establishment.
5) Leave the Remaining Bottle in a Cooler
Customers can then top up their own glasses if they want.


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Friday 6 February 2009

Table Art - napkin folding

Add some style and glamour to your tables with the following designs made by simply folding napkins.

THE WATER LILY

1) Fold the corners of the napkins to the centre.
2) Fold the corners to the centre again.
3) Repeat once again.
4) Turn napkin over onto plain side.
5) Fold the corners to the centre again.
6) Hold a tumbler on the centre of the napkin and pull the points away from underneath.
7) Completed design


THE COCKS COMB

1) Fold Napkin in four
2) Fold in half diagonally
3) Fold ‘B, B’ to the centre ‘C’
4) Turn the points ‘A,A’ underneath and fold in half at the centre ‘C’
5) Pull up the 4 points
6) Completed design


THE CANDLE

1) Fold napkin diagonally in half forming a triangle. Fold one fourth of the base edge up to form a cuff
2) Turn napkin over. Roll carefully left to right.
3) Tuck the remaining corner inside the cuff to hold the candle form.
4) Position the napkin with the highest point facing you.
5) Completed design


THE OPERA FAN

1) Fold napkin in half. Form an accordian pleat leaving about 8” plain.
2) Gather pleats together
3) Fold in half again
4) Fold A to B along dotted line
5) Fold down C to form a stand
6) Completed design

For more ideas visit www.adcockexpress.co.uk